Resources for Healthcare Providers

Information For Healthcare Providers

Diabetes Food Guide to Healthy Eating Order Form

The Diabetes Food Guide is available in English, French, Arabic, Aboriginals, African/Caribbean, Chinese, Spanish, Italian, Vietnamese, Somali and South Asian.

Do you have patients with T2D who are achieving less than optimal blood glucose control? Are they complaining of symptoms of hyperglycaemia but don’t take their OHA regularly? Or perhaps those pills just don’t seem to work anymore. Have you been reluctant to prescribe insulin because you don’t feel your patients will take it or you are not sure where to start and what to do to help them? For further information about prescribing insulin for your type 2 clients click here.

We can help. Our team of specialized and Certified Diabetes Educator nurses (RNs) & dietitians (RDs) are able to start clients on insulin. We provide the education, encouragement and confidence they need to improve not only their glycemic control but those metabolic parameters as well, such as LDL, Total chol/ HDL ratio, BP.

Our insulin initiation program supports family doctors and specialists such as endocrinologists by offering clients several individual appointments as well as a 3 month follow up appointment to ensure they are on track.

All we need from you is a completed referral form. The client will be contacted by our team and the nurse or dietitian will inform you when the client will be seen. The RN or RD may make suggestions or recommendations which require your input when client preference or lifestyle or ability indicates some challenge. We will keep you informed on our work with the client.

Who qualifies for insulin initiation services?

  • We provide services to adults (18 years and older) with Type 2 Diabetes (T2D)
  • They must be a resident of Ottawa or have a family doctor or specialist practicing in Ottawa(the Champlain LHIN).
  • We will work in partnership with you to assess the effectiveness of the insulin regime and make adjustments as necessary.

Where to Start?

Complete the appropriate referral form and email or fax back. Click on the following link to go directly to Diabetes Central Ottawa to refer to a local community diabetes education program.Diabetes Central Ottawa.

If you are unsure about which insulin to use, what dose to start at, how to titrate or whether to discontinue the OHA, you can visit Diabetes Canada 2013 CPG webpage for interactive tools.

How soon can your patient be seen?

We are able to see clients for their first appointment within 2-3 weeks from receipt of the referral, depending on the client’s availability.  If we are not able to contact the client then a fax will be sent to you informing you of this difficulty.
Clients requiring insulin immediately should be sent to the ER.


Community Care Access Centre: Tel:  613 745 5525 Toll free 1 800 538 0520
TTY: 613 745 0049 Fax: 613 745 6984 Email: information@champlain.ccac-ont.ca
CCAC provides support for home care services provided by nurses, wound care specialists, dietitians, physiotherapists, occupational therapists and personal support workers.

Links to other sites are provided as a reference to assist you in identifying and locating other Internet resources that may be of interest. Please remember that Internet resources are no substitute for the advice of a qualified health care practitioner. We do not assume responsibility for the accuracy or appropriateness of the information contained in other sites, nor do we endorse the viewpoints expressed in other sites.