Resources for Public

Diabetes Information and Support

1. Diabetes Canada: Supports people affected by diabetes by providing information, diabetes research, education, and advocacy at the local, regional and national level.

2. Ontario Stand up to Diabetes: This is the Government of Ontario's diabetes information website.

3. Health Services for Champlain:

Active Living

 City of Ottawa:
Multiple programs for beginners and experienced, sports and leisure enthusiasts alike. Information about individual and group programs available for citizens of all ages, low cost options, and more. The City of Ottawa is on call to answer your questions with one easy number: 3-1-1 or 613-580-2400.

Financial Assistance Programs for Diabetes Supplies

1. Monitoring for Health; Diabetes Canada: The Ontario Monitoring for Health Program is designed to help people of any age, who use insulin or have gestational diabetes, with the cost of their diabetes testing supplies. 

  • Blood Testing Strips and Lancets: 75% reimbursement up to a maximum of $920 per year
  • Blood Glucose Meters: 75% reimbursement up to a maximum of $75, once every 5 years
  • Talking Glucose Meters: 75% reimbursement up to a maximum of $300, once every 5 years
    For more information and/or to receive an Ontario Monitoring for Health Program claim form call 1-800-361-0796

2. Syringes for seniors program: The MOHLTC Assistive Devices Program provides up to $175 annually for seniors over the age of 65 years to help cover the cost of insulin syringes and insulin pen needle tips. 

3. Ontario Drug Benefits Program (ODB): Anyone on social assistance or using the Trillium Drug Program uses the ODB plan. The ODB plan is a medical plan that covers the majority of drugs and some medical supplies (such as strips). Needles are not covered under this plan. Seniors (age 65 & over) are also eligible to access the plan (depending on annual income a $100.00 deductible may required) and should speak to their local pharmacist.
PLEASE NOTE: If a particular drug is not covered by the ODB, individuals, with their physician, nurse practitioner and/or specialist can apply for special, time limited funding. This is called a SECTION 8 MECHANISM - individuals should speak to their physician about this process.
UPDATE(AUG.2013):  Introducing changes to the reimbursement of Blood Glucose Test Strips (BGTS) for eligible ODB Program recipients, effective August 1, 2013. Please click here for detailed information on the new reimbursement policy.

4. Trillium Drug Program - Assists people with high drug costs in relation to their income (Ministry of Health) 1 (800) 268-1154 (416) 314-5518

Trillium offers assistance to those that have a low income and no financial coverage for drug costs. To apply to this program the individual must complete an application form that will have detailed questions about their income. Based on that completed application a deductible is determined and the individual must meet it before the coverage begins. Once the deductible is met, the individual will only have to pay a basic, low cost, dispensing fee. Most diabetes medications and blood / urine testing supplies are covered through the program, however needles are not. This program uses the Ontario Drug Benefit Plan for its coverage. Claimants may use this plan for any prescription medications; it is not limited to those associated to diabetes. Claimants should note that items such as strips must be obtained through a prescription from a physician, nurse practitioner and/or specialist to receive coverage. Call for more information or, see your participating pharmacy.

5. Ontario Disability Support Program (Ministry of Community and Social Services / Ministry of Health) 
Any person on welfare / family benefits or the Ontario Disability Support Program will have the cost of managing their diabetes covered by the individual programs. Drugs and strips are covered through prescription on the Ontario Drug Benefit plan. Other costs associated with managing diabetes (needles for example) should be worked into the individuals cost of living expenses and reflected in their monthly cheques. For those on the Ontario Disability Support program, 65% of the cost of lancets will be reimbursed by the Monitoring for Health Program (please note the individual still must be insulin using and follow the claims process for the Monitoring for Health Program).

6. Eyeglasses and Home support

City of Ottawa Employment and Financial services. Support to seniors and low income individuals: If you are a low-income individual, you can apply for financial assistance for special items such as eyeglasses. Call 613-560-6000 to apply for help. The operator will direct your call to the right worker.
If you are receiving financial assistance from Ontario Works or Ontario Disability Support Program, contact your case worker for more information.

If you are not receiving Ontario Works or Ontario Disability Support Program, you can apply to EFA. Be prepared to provide information about:
• your family size
• the ages of your children
• your housing costs
• your sources of income
• the items you own
• your expenses

Food and Nutrition

1. Diabetes Canada - Nutrition Section:     Good nutrition and healthy meal planning are vital components of diabetes management. Recognizing the challenges involved in nutrition and diabetes, Diabetes Canada offers a full breadth of resources and information, including guides, tools, resources and manuals.

2. Health Canada - Food and Nutrition Section:    In this section you will find information on food safety and nutrition labeling.

3. Ottawa Good Food Box:     The Ottawa Good Food Box is a non-profit community-based initiative bringing neighbours together to buy a variety of delicious and nutritious fresh fruits and vegetables at wholesale prices.  Phone number: 613 860-6767.

4. Special Diet Allowance (ODSP or OW):   Special Diet Allowance is available to anyone receiving ODSP or OW who requires assistance with the cost of a special diet for a medical condition listed on the Special Diets Schedule. Funding allowance is based on medical condition.  For more information Ministry of Community and Social Services  at 1-888-789-4199  or TTY 1- 800-387-5559.